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Fees & Payments (as permitted under the Tenant Fees Act 2019)

Move home would like you to be aware of the circumstances where you may incur a fee or charge in relation to a tenancy arranged through us, including during the application process. This tariff details the current fees and charges, which include VAT at 20%. The fees and charges shown are payable and will be invoiced by us.

This documents does not contain details of sums which may be payable to a landlord under a tenancy agreement. You must refer to the terms of the tenancy agreement for this information. It also does not contain details of other costs associated with renting a property, such as gas, electricity, water, telephone, TV licences, council Tax and contents insurance. These will all be your responsibility, however not your landlords.

We reserve the right to amend the fees and charges in this tariff to reflect charges in our operating costs. Where you have signed the information and terms & Conditions form no fees and charges in any amended Tariff will affect you unless the amendments as expressly permitted by that form and have been notified to you.

Name of fee Description Amount
Holding Deposit The holding deposit is used as security for the landlord and will be refunded should the landlord not proceed for any reason. On commencement of your Tenancy, the holding deposit of one weeks rent, will be used as part payment towards the security and dilapidations deposit. If the property is withdrawn by the Landlord or by us and the tenancy application cannot proceed, the holding deposit will be returned within 7 days. Please Note: The holding deposit will be withheld if any relevant person (including any guarantor/s) withdraw from the tenancy.

1 weeks rent
Security Deposit When you move into the property you will need to pay the long-term dilapidation/security deposit which is held for the duration of the Tenancy in strict compliance with the Tenants Deposit Protection regulations. The amount of this deposit is usually the equivalent to 5 weeks rent and must be paid in cleared funds within 15 calendar days of the holding deposit being paid to us or before the commencement of the Tenancy, whichever is sooner. At the termination of the tenancy, the dilapidations/security deposit will be used to offset any damage beyond fair wear and tear, or unpaid rent or outstanding costs for which the Landlord might need to be reimbursed. 5 weeks rent
Keys/Locks Tenants are liable for the cost of replacing any lost keys, returning of keys, changing of locks or security device. £50 (inc VAT)
Unpaid/Late Rent You will be charged interest above the Bank of England base rate from Rent Due Date until paid in order to pursue non-payment of rent. This will not be charged until the rent is more than 14 days in arrears. 3%
Early Termination – re-marketing costs If for any reason you vacate the Property before the end of the fixed term end date, you will be liable for the landlord’s costs in re-letting the property as well as all the rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. £££
Variation of contract To cover the cost associated with taking Landlord’s instructions as well as the preparation and execution of new legal documents.
(tenant’s request – subject to landlord’s agreement)
£50 (inc VAT)
Change of Tenant/sharer Payable to cover the drawing up of a new tenancy agreement or deed of assignment should one tenant in a shared property be replaced by another tenant (with the consent of landlord). Payment is due before the new tenancy agreement or deed of assignment is signed by the landlord.
(tenant’s request – subject to landlord’s agreement)
£50 (inc VAT)

Move Home is a member of the Property Ombudsman (TPO), which provides a fee, Impartial and independent service the resolution of disputes between consumers and property agents. We follow TPO’s Codes of practice, which set the standard expected from property professionals.

TPO’s Codes of Practices can be found on their website www.tps.co.uk or can be requested directly from us. TPO’s services free of charges to consumers.

We are a member of the Client Money Protection (CMP).


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